Safeguarding: our priority

As an organisation delivering outstanding, compassionate care daily, safeguarding the most vulnerable underpins everything we do.

Safeguarding is our priority. If you have a family member, friend or loved one receiving our care, we help our staff and volunteers protect them in many ways.


  • Provide mandatory safeguarding training every year
  • Have created helpful resources
  • Have leads in adult and child safeguarding
  • Have safeguarding champions in different work areas
  • Provide safeguarding supervision for staff and volunteers 24/7, seven days a week – this means if anyone wants to raise a safeguarding concern at any time, there is someone there to support and guide them

Safeguarding: everyone’s responsibility

In all walks of life, we encounter vulnerable people – children, the elderly, or those with additional needs or disabilities – who might not be able to protect themselves. We can all be part of making a difference by making sure they are not at risk.

If you are concerned that a vulnerable person or child is being abused or neglected, or at risk of it, then we encourage you to take action immediately. To report a safeguarding concern, click the link below relating to what area you are in.

​​​​​​​Report a safeguarding concern:

​​​​​​​​​​​​​​Mid Wales 

Powys – adults

​​​​​​​Powys – children 

​​​​​​​Ceredigion – adults and children


Shropshire – adults

Shropshire – children


Telford & Wrekin – adults

Telford & Wrekin – children

​​​​​​​​​​​​“Safeguarding means protecting a citizen’s health, well-being and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.” ~ NHS



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